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Responsible Gaming

Kiwi's Treasure Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience.

Responsible gaming is central to how Kiwi’s Treasure Casino operates. We recognise that gambling should be treated as a form of entertainment and not as a way to generate income. Players are encouraged to approach gaming in a balanced manner, with a clear understanding of the risks involved and the importance of maintaining personal control over time and spending.

Our aim is to support informed decision-making by providing players with clear information, practical tools, and ongoing guidance to help manage their gaming activity. These include options to set personal limits, take temporary breaks, or self-exclude where appropriate. Such measures are designed to assist players in managing their behaviour and to reduce the risk of gambling-related harm.

Kiwi’s Treasure Casino is committed to minimising harm and protecting vulnerable players. Underage gambling is strictly prohibited, and verification processes are in place to ensure compliance with eligibility requirements. We also work to increase awareness of the signs of problem gambling and encourage early access to recognised professional and community-based support services when concerns arise.

Through transparent policies, player education, and a strong focus on harm prevention, Kiwi’s Treasure Casino seeks to provide a responsible gaming environment that supports player wellbeing, fairness, and sustainable enjoyment.

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  • Information Information
  • Underage Gaming Underage Gaming
  • Self Assessment Self Assessment
  • Deposit Limits Deposit Limits
  • Self Exclusion Self Exclusion
Information Underage Gaming Self Assessment Deposit Limits Self Exclusion

How to Gamble Responsibly

Kiwi's Treasure Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

Support Links

Gambling Helpline: www.gamblinghelpline.co.nz

Safer Gambling: www.safergambling.org.nz

Problem Gambling Foundation of New Zealand www.PGF.NZ

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

If you share your computer with friends or family who are under the legal age to participate in our games and you would like to restrict their access to this site, please click here to register with this filtering company.

Self Assessment

This test helps you assess how healthy your gaming habits are. Answer honestly, based on your gaming behaviour.

  • 1 (of 9)
    Have you bet more than you could really afford to lose?
  • 2 (of 9)
    Have you needed to gamble with larger amounts of money to get the same feeling of excitement?
  • 3 (of 9)
    Have you gone back on another day to try to win back the money you lost?
  • 4 (of 9)
    Have you borrowed money or sold anything to gamble?
  • 5 (of 9)
    Have you felt that you might have a problem with gambling?
  • 6 (of 9)
    Have people criticised your betting or told you that you had a gambling problem, whether or not you thought it was true?
  • 7 (of 9)
    Have you felt guilty about the way you gamble or what happens when you gamble?
  • 8 (of 9)
    Has gambling caused you any health problems, including stress or anxiety?
  • 9 (of 9)
    Has your gambling caused any financial problems for you or your household?

You cannot skip a question. Please review the above before continuing.

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Gambling Helpline: www.gamblinghelpline.co.nz

Safer Gambling: www.safergambling.org.nz

Problem Gambling Foundation of New Zealand www.PGF.NZ

SELF TEST RESULTS

Outcome Good

YOUR GAMBLING SEEMS TO BE UNDER CONTROL

Your answers show that your gambling seems to be under control. If you still feel that your gameplay could be having a negative impact on yourself, you can use the behaviour tools available or take the following action below:

Outcome Low Risk

Your result does show a low risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Moderate Risk

WE ARE A LITTLE CONCERNED

Your result does show increased risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Bad

WE ARE CONCERNED

We think your gambling habits could be negatively impacting both yourself and those in your social and personal circles.

Please consider speaking to a professional as listed below:

We also encourage you to consider the following:

Set Deposit Limits
Try Self Exclusion Methods

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time. Note that your limits are shared across all your accounts with our casinos. View all our Brands.

Limits can be set for the following periods:

  • Daily
  • Weekly
  • Monthly

To change your deposit limits or to request exclusion, please visit our Help Centre for more information. If you are worried about your gaming behavior, please take our self-assessment test.

Self Exclusion

If you are concerned about your gambling behavior, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

If you are concerned about your gambling behavior, please consider one of the following options:

  • A minimum of 24 hours “Take a break” period
  • A minimum six (6) month self-exclusion period
  • Note that your exclusion settings are shared across all your accounts with our casinos. View all our Brands.

Support Links

Frequently Asked Questions

What does responsible gaming mean at Kiwi’s Treasure Casino? Drop Down Arrow

Responsible gaming means treating gambling as a form of entertainment, not a way to earn money. At Kiwi’s Treasure Casino, this involves promoting informed decision-making, personal limits, and access to tools and support designed to help players maintain control over their gaming activity.

How can I keep my gambling activity under control? Drop Down Arrow

Players are encouraged to set personal limits on spending, take regular breaks, and monitor their gaming behaviour. Using responsible gaming tools and staying aware of how gambling fits into your lifestyle can help reduce the risk of harm.

What responsible gaming tools are available? Drop Down Arrow

Kiwi’s Treasure Casino offers tools such as deposit limits, take-a-break and self-exclusion options. These tools are designed to help players manage their activity in a way that suits their personal circumstances.

What is self-exclusion and how does it work? Drop Down Arrow

Self-exclusion allows players to voluntarily restrict access to their account for a defined period. Once activated, self-exclusion cannot be reversed until the selected timeframe has ended, helping players step away from gambling when needed.

What are the signs of problem gambling? Drop Down Arrow

Signs may include spending more time or money than intended, difficulty stopping, gambling to cope with stress, or experiencing financial or personal problems linked to gambling. Recognising these signs early can help prevent further harm.

Is gambling guaranteed to provide financial returns? Drop Down Arrow

No. Gambling outcomes are based on chance, and there is no guarantee of winning or recovering losses. Games should only be enjoyed for entertainment purposes, within limits that feel comfortable and manageable.

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